FAQ
- Q:1. Q: What's the advantage of Deakon Air Source Heat Pump System over other heating systems?
- A:A: The air source heat pump system features high efficiency, energy saving, environmental protection, and safety. This heat pump is without flammable & blastable gas, electric components, and the discharge of exhaust gas, waste water & waste residue. Beca
- Q:2. Q: What about the costs and savings of the heat pump system?
- A:A: The initial investment on heat pump system is much more than oil and gas furnance. However, because of it is energy saving, the cost will be back within one and a half years. The life span of the furnance and other heating systems are usually short tha
- Q:3. Q: What about the power consumption of the Deakon air source heat pump unit?
- A:A: The heating efficiency of Deakon air source heat pump unit is usually 300%~500%. To heat 1 ton water to the temperature of 40℃, 9~15 KWH of electricity is needed. When using common heating systems, it may cost 52 KWH.
- Q:4. Q: When in chilly winter, can the heat pump unit work properly?
- A:A: Of cause. Deakon air source heat pump unit features intelligent auto-defrosting function, which ensure the heat pump to work in the low temperature by sensing the outdoor temperature, evaporator fin temperature and time of working automatically.
- Q:5. Q: What's the application of Deakon heat pump unit?
- A:A: Deakon commercial series heat pump units can be widely used in hotel, restaurant, school, hospital, sauna room, beauty salon, swimming pool, mine, etc. And the residential Deakon heat pumps features both heating and air conditioning functions.
- Q:6. Q: Compared with furnance, what's the advantage of Deakon heat pumps?
- A:A: ① High heating efficiency: the heating efficiency of heat pump is over 300%, while the furnance is lower than 100%. ② Low cost: compared with the fuel or gas furnance, the heat pump can save 70% of the energy.
- Q:7. Q: If without using for a long time, will the water in the Deakon solar water heater turn smelly
- A:A: Of cause not. Since solar water heater can be a cost-effective way to generate heating from solar energy. The water flows into the water tank and is heated by the heating collection tube , and then flows back to the water heater. Moreover, the inner su
- Q:8. Q: Since Deakon solar water heater is so big, where can it be installed?
- A:A: The solar water heater can be installed on the building roof or balcony and supplys water to the bathroom or kitchen by two pipes. The installation is very easy.
- Q:9. Q: When the building is tall, how can I install the heat pump unit?
- A:A: Pls take it easy. Our technicians will help you to install the heat pump unit without charge.
- Q:10. Q:There are many employees in our company. Is the hot water supply enough?
- A:A: We have manufactured vareid types of heat pumps for different applications.
- Q:11. Q: Since the vacuum tube of the Deakon solar water heater is made of glass, is it easy to break?
- A:A: No. The vacuum tube of the Deakon solar water heater is made of special high borosilicate glass which features high intensity, corrosion resistance, and can bear the weight of 25mm hailstome. So even in the cold winter, our solar water heater can work
- Q:12. Q: What's the temperature range of Deakon Solar Water Heater?
- A:A: In the normal sunny day, after 3~4 hours heat collection, the water temperature will reach 45℃. The highest temperature of Deakon solar water heater can be 90℃.
- Q:13. Q: How to take bath when the water temperature is 90℃?
- A:A: Our technicians will install a co-switch for the mixing of hot water and cold water. You can adjust the water temperature by this switch.
- Q:14. Q: How do you guarantee that Deakon solar water heater has a life-span over 15 years?
- A:A: Every part of Deakon solar water heater, including the housing, bracket, and screws, is made of high quality stainless steel. The life-span of stainless steel is at least 20~30 years. And we gurantee for replacement within 3 years and life-long maintai
- Q:15. Q: How do you guarantee your service?
- A:A: We offer every purchaser of our products a warranty card, which ensures the replacement within 3 years and a life-long maintainence. And you can contact us by calling the after-sales hotline.
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